EGUIDE:
CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
EZINE:
In this week's Computer Weekly, we examine the impact of climate change on datacentres as potential victims and contributors to the problem. We look at the rise of voice channels and how IT leaders can use the technology for better customer experience. And we ask what lessons must be learned from Ecuador's citizens' data breach. Read the issue now.
WHITE PAPER:
This paper analyzes the benefits and drawbacks of outsourcing cloud services, examines the business benefits and risks, and provides the steps you should take for a successful implementation.
WHITE PAPER:
This white paper describes a set of six management processes that lead organizations to become smarter, more agile, and better aligned—the key attributes of management excellence.
WHITE PAPER:
Enterprise software, which has dominated IT for years, is now nearing its end as business applications take the cake. In this white paper, learn about where the future of enterprise software is inevitably heading and discover the necessary elements that'll get you there.
EBOOK:
This expert guide explores how to choose the best app deployment approach for your business needs and reveals 4 mobile app options that you may not have considered.
WHITE PAPER:
In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment.
EBOOK:
When your closet needs a major clean-out and you don't have time to address it, you can simply shut your closet door and hide the clutter. A sprawling portfolio of apps, however, isn't as easy to mask. In our expert handbook, we explore key things for CIOs and CTOs to consider when planning an app modernization project.
RESOURCE CENTER:
The Cisco Unified Computing System (UCS) server platform has been designed with the performance and reliability to power memory-intensive, mission-critical applications, as well as virtualized workloads. Check out this solution center to learn more about SAP enterprise applications that are optimized on the UCS server platform.
WHITE PAPER:
This white paper provides an introduction to the EMC Isilon OneFS operating system, the foundation of the Isilon scale-out storage platform. In this paper, you'll learn about the benefits of storage scaling and gain an overview of the architecture of this platform.