EBOOK:
Data analytics for the solution of first-order business problems is probably more important than ever. It is not new. Companies and organisations have been analysing computerised data for many decades. But all sorts of companies now pronounce themselves "data driven". Read more about business analytics trends in this exclusive e-guide.
CASE STUDY:
This case study describes how MSU leveraged business intelligence and predictive analytics to gain deep insight into an individual alum's potential to give.
WHITE PAPER:
Read this paper on enterprise performance to learn about financial and reporting requirements, when to adopt integrated enterprise performance management processes and system software, and hear about customer examples.
EZINE:
Virtualisation has been one of those technologies that the channel has been encouraged to get to grips with for the past few years. Starting with the server the technology has expanded to the desktop and an entire vendor community has grown providing management tools.
EGUIDE:
Business intelligence (BI) has become more essential than ever before as organizations strive to stay one step ahead of competitors. Inside this expert resource, learn how IT leaders use emerging strategies for extracting meaningful information from growing stores of data with state-of-the-art BI systems.
WHITE PAPER:
This white paper provides an overview of the enterprise architecture concept and highlights how an actionable enterprise architecture approach from IBM can help organizations manage complexity and align IT projects and solutions with business objectives.
PRESENTATION TRANSCRIPT:
This presentation transcript discusses Telecom Service Provider Transformations as well as business strategies and models to improve quality of experience, including customer experience management planning and the role-managed services can play in this transformation.