EGUIDE:
Providing a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.
WHITE PAPER:
In this resource, learn how to take usability into consideration from the start of an app development project, and discover 11 usability rules particular for IT developers, to help you better understand and cater to your users.
EGUIDE:
Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more!
WHITE PAPER:
This white paper provides an overview of the benefits of implementing an Internet-based identity system and explores the similarities, differences and synergies among the top technologies and initiatives available.
VIDEO:
Small businesses may think they have enough protection, but they are at risk to attacks. The budget and staff for small businesses is often smaller than larger corporations, so they need a security plan that protects against a multitude of attacks. View this video to learn more about endpoint protection for small businesses.
EGUIDE:
Often when enterprises confront the issue of collaboration, the initial reaction is to search for a new tool. And companies don't just look for any tool; they want the tool to bring colleagues together in blissful collaborative nirvana. This e-guide features best practices for choosing collaboration tools from Shawn Shell, VP of Hitachi Consulting.
WHITE PAPER:
Businesses are changing their traditions as employees continue to adopt mobile phone practices. Enterprise mobility may be efficient, but it can also put important company data at risk. Learn more about how you can have secure mobile device management with this valuable resource.
WHITE PAPER:
This case study explores why Nervogrid, a cloud service provider, needed to update the user interface (UI) of their cloud control panel in order to support the latest web standards. Read on to find out how they successfully made the move to HTML5 in less than two months.
WHITE PAPER:
This informative white paper offers a few solutions for remaining efficient without sacrificing security. It provides an explanation on the midpoint between better password policies and two-factor authentication processes. Your data deserves the utmost protection, access this white paper now so you can ensure security.
