EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
WHITE PAPER:
In this resource, explore the evolving trends in the public sector landscape, and what this means for information governance and security. Learn how crucial it is to prevent data leakage for the sake of regulations and citizens' trust.
WHITE PAPER:
This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.
WHITE PAPER:
Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically. What benefits could ECM bring to your agency?
EGUIDE:
Information security practices of government organizations is at an all time high as attackers begin to focus on critical infrastructures and resources. This expert e-guide, presented by SearchSecurity.com, explores where government organizations need to direct their efforts in order to understand and properly mitigate critical threats.
WHITE PAPER:
This resource features a cost-effective automated diagnostics and mitigation security solution that offers continuous protection and is easily integrated with existing systems.
WHITE PAPER:
This paper details SAP's range of public sector solutions, designed specifically to assist government agencies in proactively monitoring their current and future spending. Learn how to get a better handle on unspent funds such as unliquidated obligations (ULOs) by drilling into layers of data to create accurate reports and projections in real time.
