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The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
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This resource takes an in-depth look at the videoconferencing (VC) vendor marketplace, as well as must-have VC capabilities and features. Also inside, find a side-by-side comparison of VC vendor strengths and weaknesses.
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Adoption of cloud services for fax communnication has steadily increased as organizations seek to reduce costs, simplify their IT landscapes and streamline processes. Companies looking to integrate fax with their SAP applications no longer have to choose between efficiency, cost and functionality.
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Can your organization implement Hadoop clusters without being crippled by IT costs? This resource considers two major players offering structured analytics. Access now to see each of their cost-benefit results and discover the best choice for your business.
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This whitepaper dives into the world of composable IT, or the concept of modular, restructurable infrastructure. Access now to see how companies that leverage this mentality are keeping ahead of trends while remaining profitable, and what challenges they are facing.
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Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free.
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Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
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The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
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This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today.
