AS White Papers

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AS White Papers (View All Report Types)

Transformative Service Management - Reinventing Service Management for the New Style of IT sponsored by Hewlett Packard Enterprise WHITE PAPER: This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value. Posted: 26 Nov 2013 \| Published: 22 Oct 2013 TOPICS: IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Systems

Strategic, User-Driven, and Managed: The Future of Unified Communications and Collaboration sponsored by Dimension Data WHITE PAPER: This report examines how IT decision-makers and staff in large organizations view and approach UCC today. What are their project priorities? How do they respond to market pressures? Find the answers to these questions, and more. Posted: 12 Jun 2013 \| Published: 12 Jun 2013 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Systems \| Networking \| Unified Messaging

Top Unified Communications Trends for Midsize Businesses sponsored by Cisco WHITE PAPER: This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world. Posted: 01 Apr 2014 \| Published: 31 Jan 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Networks \| Communications Systems \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Remote Offices \| Remote Users \| Unified Messaging \| Unified Messaging Systems

Implementing Best Practices: The Dell Management Console and ITIL sponsored by Dell and Symantec WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers. Posted: 15 Oct 2009 \| Published: 01 Mar 2009 TOPICS: Data Centers \| IT Asset Management \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

The Proven Financial Benefits of SIP Trunk Consolidation sponsored by Siemens Enterprise Communications WHITE PAPER: In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens Enterprise Communications’ OpenScape Exchange overlay solution. Posted: 22 Sep 2010 \| Published: 22 Sep 2010 TOPICS: CIOs \| Communications Networks \| Communications Systems \| Cost Benefit Analysis \| ROI \| SIP

Internet-Scale Identity Systems:An Overview and Comparison sponsored by Ping Identity Corporation WHITE PAPER: This white paper provides an overview of the benefits of implementing an Internet-based identity system and explores the similarities, differences and synergies among the top technologies and initiatives available. Posted: 27 Mar 2014 \| Published: 04 Mar 2014 TOPICS: Authentication \| Identity Management \| Identity Management Software \| Identity Theft \| Internet \| Internet Applications Software \| Internet Security \| SAML \| User Experience \| User Needs Assessments

The MPLS Network: A Future-Proof Engine for Voice-Data Convergence sponsored by MegaPath Inc. WHITE PAPER: Voice and data on a single wire is an exciting network development. MPLS technology, which enables voice and data to be transported together on wide area networks (WANs), has matured to provide a platform for almost unimaginable communications and cloud computing possibilities. Learn more about MPLS by reading this white paper. Posted: 26 Mar 2010 \| Published: 26 Mar 2010 TOPICS: Bandwidth Management \| Cloud Computing \| Communications Networks \| MPLS \| Network Management \| Network Management Protocols \| Network Traffic Management \| PBX \| Routers \| Routing Protocols \| Systems Management \| VoIP \| VPN \| WAN \| WAN Switches

The Future of IT: A Customer First Approach sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs. Posted: 17 Feb 2014 \| Published: 13 Feb 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems

CDW Services: Unified Communications sponsored by CDW Corporation WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions. Posted: 08 Feb 2010 \| Published: 22 Jan 2009 TOPICS: Communications Networks \| Communications Systems \| Network Convergence \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| VoIP

MarketScope for Unified Communications for the SMB Market, North America sponsored by Cisco Systems, Inc. WHITE PAPER: This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment. Posted: 26 Jun 2014 \| Published: 26 Jun 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Diagnostic and Test Equipment \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Network Infrastructure \| Network Management \| Network Management Protocols \| Network Management Services \| Network Management Software