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Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
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This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
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In this white paper, explore 3 telecom savings myths debunked, and how organizations must achieve greater visibility in their networks to differentiate perceived and realized value of their mobile investments.
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In this resource, discover how mobile security really starts from mobile device management. Click now to unveil 5 best practices to reduce complexity in mobile environments so that you can improve vulnerability monitoring capabilities.
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In this white paper, uncover 4 key principles behind successful collaboration: With the right tools, leaders, and specific goals, your team could be underway to enabling business productivity and partnerships.
WHITE PAPER:
This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today.
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This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty.
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This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
