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This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
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It is no longer a question of if an organization will be hit by a cyber attack but a question of when. Read this paper to learn why Identity Security could be the key factor in preventing cyber attacks from happening.
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Learn how Edge computing will transform how retail manages the exponential explosion of structured and unstructured data from the proliferation of retail Internet of Things (IoT) and mobile device capabilities.
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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
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Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.
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AIOps platforms are becoming more widespread; yet successfully deploying an one is easier said than done. The benefits of successful deployment, however, are plenty: leaders can comprehend and contextualize large amounts of unstructured and volatile data, augment ITOps, and perform better analysis. Read on to learn more about the state of AIOps.
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Learn the results of a Total Economic Impact™ (TEI) study conducted by Forrester Consulting and commissioned by Slack and find out the potential return on investment (ROI) companies may realize by deploying Slack Plus or Slack Grid.
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Supermicro has partnered with Habana Labs and Intel® to deliver a high performance and cost-effective system for AI training coupled with the 3rd Gen Intel® Xeon® Scalable Processor. Explore this white paper for an overview of the Supermicro X12 Gaudi AI Training system to enable high-performance computing for deep learning workloads.
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Read this paper for Gartner's profile of vendors in the Enterprise ITSM tool market and find out why Gartner named ServiceNow a Leader 7 years in a row.